We understand that sometimes plans change. Hence, to make it light on your pocket, we are only charging a 20% advance, which is on a non-refundable basis.

NOTE:

• 20% advance payment is always non-refundable, as stated above.

• If you have paid any amount over this 20%, it stands applicable for a credit only if the cancellation is informed 7 days or more in advance. You will be able to avail the credited amount for any future booking at any of our properties.

• If informed within 7 days of the standard check-in time (12 pm), the amount shall be adjusted against the cancellation fee.

• In case of Payment Failure, the refund will get initiated immediately from our end. Within 7-9 working days, the amount will be credited to the bank account of the customer.

For any other queries, please reach out to us at reservations@urbannomads.co.in.